Refund Policy

Refund Policy – Transcendence Hair Care Oil

At Transcendence Hair Care, customer satisfaction is important to us. Please review our refund policy carefully before making a purchase.

Delivery Guarantee

If your order is not delivered within ten (10) days after it has been shipped, you may be eligible for a refund. To request a refund, you must contact us within a reasonable timeframe and provide your order number and tracking information.

Refund Eligibility

• Refunds are issued only for orders that have not been delivered within 10 days of the shipping date.

• Once delivery is confirmed by the carrier, the order is no longer eligible for a refund.

• Processing times (including our handmade turnaround time) are not included in the 10-day delivery window.

Refund Process

Approved refunds will be issued to the original form of payment used at checkout. Please allow several business days for the refund to appear, depending on your payment provider.

Non-Refundable Items

At this time, we do not offer refunds for reasons other than delayed delivery as stated above.

Contact Us

If you believe your order qualifies for a refund or have questions about this policy, please contact us through the Transcendence website.

By purchasing Transcendence Hair Care Oil, you agree to the terms outlined in this Refund Policy.